Virtualstock Ltd (“Virtualstock”, “our”, “us” or "we") is committed to protecting and respecting your privacy.
2. INFORMATION COLLECTION AND PROCESSING
We may collect and process the following data about you:
2.1 Information you give us
You may give us information about you by opening a user account or filling in forms on the Virtualstock website market.edge4health.co.uk (the “site” or “website”) or by corresponding with us by phone, email or otherwise. This includes information you provide when you register to use our site, subscribe to our service, search for a product, upload a product onto the site, place an order on the site, participate in any social media functions on the site and any other function that may require you to input personal data into the site. The information you give us or which is input via our website may include but is not limited to your name, address, email address and phone number, financial and credit card information, personal description, buying or selling information provided during a transaction, or other transaction-based content that you generate or that is connected to your user account as a result of a transaction you are involved in, or information we are required or authorised by applicable national laws to collect and process in order to authenticate or identify you or to verify the information we have collected.
2.2 Information we collect about you
With regard to each of your visits to our site we may automatically collect the following information: (a) technical information, including the Internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; (b) information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number; (c) geo-location information from your mobile device where such information is not disabled through your mobile device.
2.3 Information we receive from other sources
4. USES MADE OF THE INFORMATION
We use information held about you in the following ways:
4.1 Information you give to us
We will use this information:(a) to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us; (b) to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about; (c) to provide you with a personalised experience on the website; (d) to notify you about changes to our service; (e) to ensure that content from our site is presented in the most effective manner for you and for your computer.
4.2 Information we collect about you
We will use this information: (a) to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; (b) to improve our site to ensure that content is presented in the most effective manner for you and for your computer; (c) to allow you to participate in interactive features of our service, when you choose to do so; (d) as part of our efforts to keep our site safe and secure; (e) to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; (f) to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
4.3 Information we receive from other sources
We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
5. DISCLOSURE OF YOUR INFORMATION
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may share your information with selected third parties including:
5.1 Business partners, sellers/purchasers (as appropriate), suppliers and sub-contractors for the performance of any contract we enter into with them or you.
5.2 Analytics and search engine providers that assist us in the improvement and optimisation of our site.
5.3 Credit reference agencies for the purpose of assessing your credit score where this is a condition of us or a third party entering into a contract with you.
5.4 Law enforcement organisations to comply with our legal obligations. We may disclose your personal information to third parties:
5.5 In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
5.6 If Virtualstock or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
6. WHERE WE STORE YOUR PERSONAL DATA
7. YOUR RIGHTS
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at email@example.com. You can access and amend your personal information linked to your account by signing in to your account. Please note that it is your responsibility to update the information in your account if it is inaccurate. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
8. ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
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